On the heels of a recent Radiant win with Philips Arena, home of the Atlanta Hawks and Atlanta Thrashers, I sat down with Allen Joiner, a technical account manager. He has worked at Radiant’s headquarters in Atlanta since graduating from Georgia Tech in 1999. In this edition of On the Spot, we learn about Allen’s [...]
Weekly News Recap from Radiant Systems – July 19 Edition
July 19th, 2010 Mary Catherine Brutz, Marketing Communications Analyst
During the past couple of weeks, a few interesting studies have emerged that give some great insight into the restaurant industry and consumers. Read about these studies here as well as other information on workforce productivity and the restaurant check payment system.
Technomic finds connection between technology early adopters and heavy restaurant users
In a study of [...]
Gobblygoo?
July 14th, 2010 Andy Heyman, Chief Operating Officer
Vision statements are often a bunch of gobblygoo. I would never brag about the eloquence of ours – “To be a remarkable company first, to work for; then, to buy from; and finally, to invest in.” During one five-hour period this year, the vision was so real that it was, ahem, unreal. (Give me some [...]
Protect Against, Identify & Resolve Weaknesses in Your Payment Card Environment
July 7th, 2010 Dana Hawker, Senior Manager
Credit card information…it’s the hidden treasure that cyber criminals are constantly trying to steal from restaurant and retail operators that process, transmit or store this information for consumers. Ultimately, restaurant and retail operators are responsible for the protection of credit card information.
As part of the Payment Card Industry Data Security Standard, restaurant and retail operators [...]
It’s Your Career – Go for It
July 6th, 2010 Keith Hicks, Vice President Human Resources
In a recent conference the speaker held up a $20 bill and asked the audience, “Who wants this $20 bill?” Naturally, most every hand in the audience went up. The speaker looked around, holding up the $20. The audience continued to sit there and watch and the speaker eventually put his hand down and continued [...]
The New Wave of Criminal Attacks
June 29th, 2010 Jessica Lundberg, Senior Marketing Manager
Since the inception of the first data security standard, most of the focus has been placed on ensuring that a business’ POS software was validated against the latest payment application standard, which is now known as the Payment Application Data Security Standard (PA DSS). Unfortunately, most retailers and restaurant operators believed and still falsely believe [...]
Weekly News Recap from Radiant Systems – June 28 Edition
June 28th, 2010 Mary Catherine Brutz, Marketing Communications Analyst
Good and hungry
Quick service restaurants have had to experiment with new items, value pricing and new ways to beat the competition during the recession. Some have succeeded while others have fallen behind. Read more about which ideas are working and which are not here.
Restaurants Struggle
Many restaurants are beginning to face the problem that industry [...]
Radiant Makes it Easy to be Everywhere at Once
June 24th, 2010 Erica Mattson, Marketing Manager
I am a concert junkie, and last Monday I received an e-mail announcing Ray LaMontagne tickets were going on sale Saturday. He is one of my favorites, so needless to say I was thrilled. I went on his website and saw the concert had a pre-sale the previous week, which had unfortunately ended. How did [...]
A Renewed Perspective
June 22nd, 2010 Andy Heyman, Chief Operating Officer
Twice a year, the Radiant global leadership team gets together in a room for two days. I remember we almost cancelled the meeting a couple of years ago when the recession began, but we decided to forge ahead – partly because we felt we needed each other even more during a crisis, and partly out [...]
