Archive for August, 2009

Taking Inventory of Your Successes


Monday, August 24th, 2009
Andy Heyman, Chief Operating Officer


It is easy for people to forget what they’ve accomplished. One of humility’s dangers arises when successes occur without being noted. Radiant does its best to recruit humble people, which means there may be a lot of us who fail to take proper inventory of the successes within the company we work for.
I stopped into [...]

Small Changes in Daily Routines Make Big Impact to Customers


Friday, August 21st, 2009
Brett Meager, Global Account Executive


Routine. We are all creatures of habit. It’s evident in everything we do. From the wake up routine each of us has in the morning to the way we manage our email inbox. We each go about our day and manage ourselves through a series of routine events that makes each [...]

Will the New Marketing Strategy for Higher–end Table Service Restaurants Work?


Monday, August 17th, 2009
Tad Phelps, Vice President of Sales and Marketing


More and more table service restaurant companies are turning to couponing, deep discounting and reduced services to drive guest counts and survive in these tough times.
Everyone is fighting for the smaller portion of consumer spending, and studies show that many consumers are trading down to the next pricing tier. For instance, those who [...]

The Best Seat in the House!


Thursday, August 13th, 2009
John T. Kirk, Vice President of North American Distribution


When I was young and my Dad took me to a ballgame, we usually sat in those seats that were high above the action. In truth, they were too far from the action but we always had fun together in the process. In the old Buffalo Memorial Auditorium these seats were the orange, [...]

On The Jobs…


Monday, August 10th, 2009
Andy Heyman, Chief Operating Officer


What do Frijid Pink, Marc Cohn and Norman Greenbaum all have in common? They were all One Hit Wonders. I remember hearing “Come On Eileen” for the first time and thinking Dexys Midnight Runners might be the next Beatles, a prediction that proved to be a bit off.
Producing even one hit should be celebrated though. [...]

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Building Relationships for Life


Friday, August 7th, 2009
Julie Canfield, Sports and Entertainment Account Manager


I get a tap on my shoulder from behind. I was deep in thought, bouncing from idea to idea. I was not aware of anything around me. I turned around and was pleasantly surprised. I hadn’t expected to see the person greeting me for another day or two. How nice [...]