Over the course of two days, I spent six hours with the CIO of one of our largest customers. She took on this role a year ago, and one of the first things she did was to create a strategic plan. Ironically, Radiant is at the tail end of completing its three-year strategic plan (board [...]
Archive for November, 2009
People – The Center of the Strategic Plan
Monday, November 30th, 2009 Andy Heyman, Chief Operating Officer
Turning Servers into Salespeople
Monday, November 23rd, 2009 Maggie Haskell, Online Marketing Senior Analyst
A recent webinar presented by NetWorld Alliance focused on tips and tactics to help restaurant owners and operators train their servers to be better salespeople. Interestingly, a national report on coffee sales in restaurants showed that servers only try to sell coffee to guests 30 percent of the time. With the average cup of coffee [...]
Radiant Employees Make an Impact on the Community
Thursday, November 19th, 2009 Jessica Lundberg, Senior Marketing Manager
One of Radiant System’s core values as a company is giving back to the communities in which we work and live. This mission drives our volunteer efforts, including a new tutoring program with Herndon Elementary School near downtown Atlanta, which is facilitated through our relationship with Hands On Atlanta.
Each Tuesday, Radiant volunteers drive to Herndon [...]
Theft Doesn’t Always Come With a Mask
Tuesday, November 17th, 2009 Sherry Spreter, Senior Marketing Manager
When you were a child, there were many fundamental life lessons that you learned. Hopefully, one of those lessons was about the repercussions of stealing. I was around the age of 7 when I learned this valuable lesson, walking to the 7Eleven with my sister, excited, because I had the independence of embarking on an [...]
Back Office Intelligence Provides Quick ROI
Tuesday, November 10th, 2009 Jessica Lundberg, Senior Marketing Manager
With the fear of compromising credit or increasing debt in mind, prolonging the purchase of new technology devices is a common decision in today’s economic environment. Sure, my five-year-old laptop runs a little slow and has a crack in the corner that is beginning to spread, and if I had a dollar for every time [...]
