On the heels of a recent Radiant win with Philips Arena, home of the Atlanta Hawks and Atlanta Thrashers, I sat down with Allen Joiner, a technical account manager. He has worked at Radiant’s headquarters in Atlanta since graduating from Georgia Tech in 1999. In this edition of On the Spot, we learn about Allen’s [...]
Weekly News Recap from Radiant Systems – July 19 Edition
Monday, July 19th, 2010 Mary Catherine Brutz, Marketing Communications Analyst
During the past couple of weeks, a few interesting studies have emerged that give some great insight into the restaurant industry and consumers. Read about these studies here as well as other information on workforce productivity and the restaurant check payment system.
Technomic finds connection between technology early adopters and heavy restaurant users
In a study of [...]
Protect Against, Identify & Resolve Weaknesses in Your Payment Card Environment
Wednesday, July 7th, 2010 Dana Hawker, Senior Manager
Credit card information…it’s the hidden treasure that cyber criminals are constantly trying to steal from restaurant and retail operators that process, transmit or store this information for consumers. Ultimately, restaurant and retail operators are responsible for the protection of credit card information.
As part of the Payment Card Industry Data Security Standard, restaurant and retail operators [...]
The New Wave of Criminal Attacks
Tuesday, June 29th, 2010 Jessica Lundberg, Senior Marketing Manager
Since the inception of the first data security standard, most of the focus has been placed on ensuring that a business’ POS software was validated against the latest payment application standard, which is now known as the Payment Application Data Security Standard (PA DSS). Unfortunately, most retailers and restaurant operators believed and still falsely believe [...]
Weekly News Recap from Radiant Systems – June 28 Edition
Monday, June 28th, 2010 Mary Catherine Brutz, Marketing Communications Analyst
Good and hungry
Quick service restaurants have had to experiment with new items, value pricing and new ways to beat the competition during the recession. Some have succeeded while others have fallen behind. Read more about which ideas are working and which are not here.
Restaurants Struggle
Many restaurants are beginning to face the problem that industry [...]
A Renewed Perspective
Tuesday, June 22nd, 2010 Andy Heyman, Chief Operating Officer
Twice a year, the Radiant global leadership team gets together in a room for two days. I remember we almost cancelled the meeting a couple of years ago when the recession began, but we decided to forge ahead – partly because we felt we needed each other even more during a crisis, and partly out [...]
Weekly News Recap from Radiant Systems – June 21 Edition
Monday, June 21st, 2010 Mary Catherine Brutz, Marketing Communications Analyst
Restaurants look to score sales goals during World Cup
What is your restaurant doing to try to gain new customers during the World Cup? Any creative specials?
Technomic Sees Upside for Family-Style Restaurants as Consumers Remain Budget-Conscious
Sixty-eight percent of consumers say they would be highly likely to visit a family-style restaurant because they feel these locations offer [...]
Should Fine Dining Restaurants Cater to Children?
Wednesday, June 16th, 2010 Mary Catherine Brutz, Marketing Communications Analyst
We all have our pet peeves, and I’m sure a majority of them are related to annoying or selfish behaviors of people in confined spaces. Have you ever been seated next to the person on an airplane who doesn’t appear to have showered in more than a week, or ridden in an elevator with someone [...]
Back Door Criminals
Tuesday, June 15th, 2010 John Pearson, Director - Data Security & Compliance
As a young man, desperately saving money for my first automobile, I spent some time working for a regional pizza chain. During that period, I recall an incident that occurred at another local restaurant. It was at night. On a weekday, after the close of business, two men entered through the back door. They robbed the owner at gun [...]
