On The Jobs…


Monday, August 10th, 2009
Andy Heyman, Chief Operating Officer


What do Frijid Pink, Marc Cohn and Norman Greenbaum all have in common? They were all One Hit Wonders. I remember hearing “Come On Eileen” for the first time and thinking Dexys Midnight Runners might be the next Beatles, a prediction that proved to be a bit off.
Producing even one hit should be celebrated though. [...]

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Email is Great Except When it’s Not


Monday, July 27th, 2009
Andy Heyman, Chief Operating Officer


“Please hand me that document,” can easily be taken multiple ways depending on how someone says that. If the voice is loud, I might sense an attack. If the accent is on the “please,” it may sound condescending to me. And if it is said with a nice voice, I will probably sense sincerity. Tone [...]

Lessons Learned


Monday, July 13th, 2009
Andy Heyman, Chief Operating Officer


In his amazing portrayal of Johnny Cash in the movie Walk the Line, Joaquin Phoenix says with his drawl that sounded scooped from a vinegar jug, “…I’d seen a thing or two, you know?” Now I say that to myself every time I learn something. I want to share some of the things I’ve learned [...]

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It’s the Real Thing


Monday, July 6th, 2009
Andy Heyman, Chief Operating Officer


It is highly unlikely for me to learn nothing in the presence of executives from other companies. “Performance equals potential minus interference,” was one of the comments made at the Radiant Leadership Team meeting a couple of weeks ago during a speech by Sandy Douglas, president of Coca-Cola North America. He kicked off the [...]

Why in the World?


Monday, June 29th, 2009
Andy Heyman, Chief Operating Officer


 
Radiant’s global leadership team gets together every six months. Those are two of my favorite times of year. It is a chance to catch up in person with Radiant’s 80 top leaders who each bring a unique perspective to our company. The agenda is always ambitious and the one two weeks ago was no exception.
 
Of [...]

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Operating in Today’s Economy


Friday, June 12th, 2009
Andy Heyman, Chief Operating Officer


 
The conversation that did not take place a few years ago went something like this:
 
“We need to build new products and partnerships which allow us to add a lot more value to existing sites just in case the housing market implodes and there is a reverberation throughout the global economy in all aspects of business [...]

Building a Winning Team


Tuesday, June 2nd, 2009
Brian Bowerfind, Vice President of Operations - West Region


As long as I can remember, sports have been a part of my life. I’ve had the privilege of playing on some great teams and attending some exhilarating sporting events over the years. What I like most about sports is how one can apply what they’ve learned to everyday life. Whether it is the ability [...]

Business Euphemisms: Say What You Mean


Wednesday, May 27th, 2009
Andy Heyman, Chief Operating Officer


My children say exactly what they mean. There is no filter. As a parent, I spend a good deal of time asking them to watch their words and be aware of how their words might impact other people. It’s no wonder so many adults talk around what’s really on their minds. They say one thing [...]

Passionate Belief Leads to Perseverance


Monday, May 11th, 2009
Andy Heyman, Chief Operating Officer


One of the best things about my job is being able to see many parts of the world. Europe is one of my favorite regions to visit, which I was reminded of on a business trip there a few weeks ago.
I spent time in London, Munich and Salzburg. It was probably the best business [...]

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Word of Mouth Marketing in Action


Monday, April 27th, 2009
Andy Heyman, Chief Operating Officer


I cannot believe what happened last week. One night during dinner at a leadership conference for restaurant executives, I saw the CEO of a company we do business with at a nearby table eating dinner with a couple of guests. I excused myself and went to his table to say hello. He was very gracious [...]

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